Let’s take a look at some of the most important ones: knowledge, communication, organizational skills, integrity and people skills.
Knowledge. Trainers shouldn’t even consider training anyone until they themselves have an advanced knowledge level of the topic.
Ability to communicate. All the knowledge in the world won’t mean a thing if the trainer is not able to effectively communicate it to others. The ability to communicate successfully is often overlooked when selecting individuals as trainers.
Organizational skills. Failing to plan is planning to fail. Working from a plan offers many benefits, like
- Consistency and accuracy. Trainers can be assured that using a lesson plan will ensure the level and quality of information taught will remain constant. For organizations that utilize more than one trainer, this consistency is carried between them to the point where one could take over for the other mid-stream and not miss a beat.
- Focus and direction. Occasionally a trainer can come away from a given topic in order to draw an analogy or make a point.
- Pacing and use of time. Using a lesson plan provides trainers with veritable checklist that can be used to adjust the pace of the training as required, allowing them to use their time most effectively. For example, a trainer may be able to determine that they are behind schedule simply by looking at their plan and adjust the pace and/or content of the program accordingly.
- Interest and integrity. If you want others to be interested in what you’re saying, you should be interested in what you’re saying. Trainers need to believe that what they are doing is the right thing to do. In fact, they should be downright passionate about it. If a trainer is going to get up in front of a group and just pay lip service to the issue then they can expect the same level of buy-in and commitment from their trainees. If you don’t believe in what you’re doing, do yourself and everybody else a favor and don’t do it at all.
People skills. It’s not just a certain type of person that makes the best trainer, it’s a certain type of personality. A trainer should be empathetic, approachable, friendly, perceptive, observative, adaptable, and very patient.